When working in a care setting it is important to build positive relationships with care users. Confidentiality and the correct handling and recording of information are crucial for building trust. A breach of this trust may lead to a service user becoming unwilling to cooperate with their care providers. In the NHS guide “Codes of Practice for Handling Information in Health & Care”, details the legal obligations of organisations who handle information of individuals in the care sector. The duty to share information can be as important as the duty to protect confidentiality so clear guidelines are a necessity for every who handles this information.
This course introduces you to how to handle and record information in health and social care. At the end of the course you will understand why we need secure handling of information and how to access support if you have any questions regarding access to information. The course discusses the role confidentiality plays in developing trust with the people in your care. We define key terms such as ‘need to know’ and ‘consent’ and how to use them. The course also talks about the legislation in place that relates to the handling and storing of information and the obligations each person has under these laws.
|Putting it into practice||2|
Online assessment in handling information in a care setting training is carried out by a series of multiple choice questions. Candidates must answer 70% of the questions correctly to pass each module. We advise you to complete each module and answer the question before moving on to the next module. This provides a better learning experience because you will need to have knowledge from earlier modules to understand some of the material in the later modules. For those who complete the course successfully, a PDF certificate of the award is sent directly to your inbox. Hard copies of the award are available on request. The course takes 20 minutes of training to complete. This is course content only and does not cover the time it takes to answer questions.