Badly run meeting serve little purpose other than to waste time so managing meetings well is important. The goals of badly run meetings are unclear. Examples are people offering opinions on items not on the agenda. It can even mean the absence of an agenda. When you call a meeting, the first way to demand discipline is to start the meeting on time and finish it on time. Even if half the attendees are missing at the beginning of the meeting, do not wait for those who are late. In time, they will know you do not wait for stragglers and are more likely to turn up promptly in the future.
Every meeting should have a set agenda itemising each point with a note of who is raising the item at the meeting. All attendees should have a copy of the agenda, with supporting documentations. They receive the agenda a couple of days prior to the meeting to allow them prepare for the meeting. The chair person controls the meeting and goes through the points on the agenda methodically.
On each point, decisions are made on what action to take, how to resolve it and if it should be brought up at the next meeting. Someone in the meeting assists the chair by taking notes and creating an action plan. Everyone in attendance receives a copy of the minutes which details the outcome of each item on the agenda. This is so everyone can prepare for the next meeting. This useful guide by Zapier critiques some useful online tools to plan your meetings effectively: Tools for Share Agendas, Minutes and Scheduling.
This course will train you in managing meetings managing meetings effectively and improve your ability to instigate actions that are quick and efficient. The course begins with some basic definitions and statistics that outline how important running meetings effectively can be. It examines factors that make meetings great, and some practical steps you can take to ensure everything runs smoothly and successful outcomes are achieved. It also covers some of the ways you can handle any problems that may arise.
Finally, it looks at different decision-making approaches you can use and finishes off with some notes on keeping a learning log to help you learn and grow, ultimately becoming a more confident and effective participant or chairperson.
|Preparing an Agenda||3|
|Problems and how to deal with them||4|
|Techniques for Resolving Conflict||5|
Online assessment in managing meetings training is carried out by a series of multiple choice questions. Candidates must answer 70% of the questions correctly to pass each module. We advise you to complete each module and answer the question before moving on to the next module. This provides a better learning experience because you will need to have knowledge from earlier modules to understand some of the material in the later modules. For those who complete the course successfully, a PDF certificate of the award is sent directly to your inbox. Hard copies of the award are available on request. The course takes 60 minutes of training to complete. This is course content only and does not cover the time it takes to answer questions.