This training acts as a useful inclusion for the induction process of new staff starting work on any licensed premises. It can also help existing staff to ensure they fully understand their legal obligations under UK licensing laws.
This time management training will introduce time saving tools which will help you work smarter, not harder. You will learn strategies on how to give assistance while directing others to complete and retain responsibility for their own tasks.
This course gives strategies on minimising dangerous levels and stress along with details on the legislation the governs it. Addressing high stress levels which is more likely to produce a happier and more productive workforce
Employers can be held accountable if they are aware of incidents of sexual harassment and do nothing. By the end of the course, you will understand how sexual harassment is covered by law and know how to plan and conduct a fair investigation
This comprehensive, SEO training will guide you through the processes of setting up your website in a way that will rank it highly on Google and other search engines using keyword research, banklinks and technical on-page SEO
High performing salespeople will look to close when the prospect is happy and satisfied and not before. This popular sales training will show your how to close a sale and create a Win, Win for both you and your prospect
This course covers the common mistakes people make when preparing for and giving a presentation so you can avoid these, as well as going over good practice and providing some practical advice that you can put to good use the next time you have a big presentation to make.
Objectives are built around specific deadlines and language which will help ensure everyone focus remains on their shared goals. By the end of the course you will have knowledge of objective setting management tool and the skills to implement them
You will learn where co-operative and competitive styles of negotiation work best. We examine where in a negotiations to use listening, action and sharing styles of communication to achieve your aim along with common mistakes people make during a negotiation
The course outlines what the legal requirements of employers in relation to staff absence due to illness. This managing sickness training also gives strategies on how to identify patterns and types of absence.
By the end of this GDPR online training course, you will learn how your company can avoid data breaches that could cost your dearly. We examine all the main categories of personal data, the processing of data the rights of the individual
We cover the aims disciplinary procedures to help HR managers set up an effective framework to work with. The course also examines allegations, investigations and suspensions procedures compliant with UK law
The style of management directly influences how teams work. You will learn how developing teamwork is different for each management style. The course shows how best to use each of these styles to benefit the whole team.
This customer services training course is a journey that goes through identifying who the customers is, what they need from you and how you can ensure this need not just met, but delivered in a way that ensures the customer has a great experience.
This LinkedIn strategy for Business course is designed for you to get leads and new clients using the platform. You will learn about the different paid subscriptions, the limitations of the each, and know how to get the best from each of them